I recently read a quote that said “There are two lasting bequests
we can give our children: One is roots and the other is wings” Hodding Carter,
Jr. As my 18 year old daughter gets ready to head off to
college, I feel the truth in this. For
her whole life I have worked hard to give both her and her brother "roots". A safe home where they could retreat and
rejoice, hide or learn; be
themselves. As they have grown I can appreciate
the importance of "wings"; space to find out who they are, room to fly and
explore themselves, their potential and their dreams.
When I work with professional groups, I often ask them to
reflect on their work lives and to identify a manager or mentor who had impacted
them in a positive way shaping their professional lives and their development. Regardless
of where I am working , the answers to this question are remarkably similar. In different vocabulary, this same concept of Roots and Wings (safety and room) comes up again and again. It is a great metaphor for the descriptions
of the managers, mentors and teachers who help us to become great.
Memorable Managers provide both Roots and Wings:
“Roots”:
~Direction
~Guidance
~Support
~Feedback
~Open Communication
“Wings”:
~Stretch assignments
~Delegation
~Individual visibility & credit
~Empowerment
~Inspiration
Trust:
Trust is the key thread that contributes to most all essential leadership
behaviors. Trust shows up in both the Roots category and the Wings category. When we create an environment of trust, employees know that the relationship we share is safe. They know that they can expect predictable
responses from us, and the advocacy we express to them in private will be the
same when we are publicly representing or defending them… Roots!
When we talk about the concept of wings, trust is also
incredibly important. We need to demonstrate
our trust by letting go~letting go of
outcomes and putting the accountability in their hands. We need to appreciate that their path to the
end result may be very different than our own and that has to be okay. Employees need to trust that no matter what
happens their manager is in their corner to figure it out, to fix it or to
celebrate their success. And lastly, for better or worse we need to allow them to
find their own place in the professional world.
Much like with our children, we are for the most part, spectators challenged to trust that all that we have invested and all that we have shared
will carry them forward in the direction of success.
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